5 min read
A system is complete only when users can finish their work. A refined interface or modern architecture is not enough if daily actions are still indirect, under-informed or hard to hand over.
Technically, durable software needs a clear structure, enough documentation and honest module boundaries. This helps an organization avoid being locked to one person, one vendor or one old decision.
We judge software by actual use and by the later cost of change. Those two measures sit closer to long-term value than the original feature list.
